Since the result of the referendum in 2016, we as a business have had to deal with years of uncertainty on how we'll trade with our EU-based suppliers as well as how it affects customers in the EU.
Over the past few days, we've had a number of inquiries from customers asking how the UK's exit from the EU (Brexit) will affect their orders, specifically import duties so we'd thought we'd create this blog which will continually keep up to date as new information becomes available.
On the 31st of January, the UK left the EU and there is now a transition period until the end of 2020 while the UK and EU negotiate arrangements.
The current rules between the UK and EU will continue to apply during the transition period, with any new rules only coming into effect on 1 January 2021.
So this means that your orders will continue to travel through either DHL's or the Royal Mail's delivery networks without any delay and importantly without additional import charges if you within in the EU.
As part of many deadlines that have been and gone, we have invested time and money improving our IT systems development to deal with any changes in trading arrangements, and we continue to be confident that our agile team will be ahead of the curve on that front.
In short - we didn't vote for this, but we're stuck with it - so we'll do our very best to monitor negotiations and inform you of significant developments on this page.