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QUALITY CYCLING CLOTHING SINCE 1996 - THE UK'S FIRST RETRO MANUFACTURER
The prices shown on our website are shown in GB pounds (GBP / £ / Sterling) and include UK tax (VAT - Value Added Tax).
The Prendas Ciclismo website will also identify your international location and illustrate costs, shipping and where appropriate, taxes and duties on the site or at checkout as appropriate.
Prendas Ciclismo accepts Visa Debit/Electron, Mastercard, and Maestro cards as well as American Express/Amex.
If checking out on an Apple or Android device we now accept Apple Pay and Google Pay.
And of course you can also checkout with PayPal which appears next to the other payment options (Visa, Mastercard, etc) during the checkout process. All payments will be debited on debit/credit cards to Prendas Ciclismo at the time of ordering.
Under no circumstances do Prendas Ciclismo accept cheque, cash or postal orders.
Shipping Costs:
Royal Mail® 48
Royal Mail® 24
Royal Mail® Special Delivery Next Day
What to do if your order doesn’t arrive in the specified time.
Prendas have been using the Royal Mail to deliver our packages since the company started in 1996. They still offer an exceptional service but certainly aren’t always perfect. Orders can be delayed for various reasons or even lost altogether. If you suspect your order has been delayed or lost then please contact Prendas ASAP so we can resolve the problem for you.
If your order is lost we may send a replacement or offer to refund the order if a replacement isn’t available. Our customer service certainly doesn’t end after we ship a parcel and Prendas appreciates all chances to fix and resolve a problem if something goes wrong. So please make sure to get in touch before leaving a poor review for instance.
Prices for postage and packing can be viewed above or in the shopping basket before placing an order.
Orders may be cancelled/amended in part or whole at any time prior to dispatch.
Our stock levels are "live" so if it's available to add to your cart/basket then it's in stock and ready to ship immediately. We endeavour to keep all stock levels as accurate as humanly possible but sometimes items are missing or sold out. This is rare but can happen and Prendas will contact you via email or telephone if there are any missing items or problems with your order.
Should you decide to cancel your order after it has been sent within 7 days of date of receipt, you may return the order for a full refund less return carriage costs. We do not charge a cancellation or re-stocking fee.
As our orders are usually processed and dispatched within a few hours of receipt we strongly recommend cancellation/amendment notice is given to us as soon as possible. Please give as much information as possible, for example, your order number, name, address and a contact telephone number if we have any queries.